E-mail Setup Guide - Microsoft Outlook 2010 2013 365

Follow the steps below to set up a new e-mail account in Microsoft Outlook 2010.

The steps also work for Microsoft Outlook 2013/365, because the process is very similar - although the exact layout and wording of text may be slightly different.


Step 1

Open Outlook. In the top menu, click File, then click Info, and then click Account Settings....

E-mail Setup Step 1


Step 2

In the Account Settings window that pops up, in the highlighted E-mail tab, click the New... button.

E-mail Setup Step 2


Step 3

In the Add New Account window that pops up, select the Manually configure server settings or additional server types option at the bottom, then click the Next button.

E-mail Setup Step 3


Step 4

On the Choose Service screen, select the Internet E-mail option at the top, then click the Next button.

E-mail Setup Step 4


Step 5

At the Internet E-mail Settings screen, enter the following information:

Enable the Remember password option at the bottom and the Test Account Settings by clicking the Next button option on the right.

After you've verified that the information you've entered is correct, click the More Settings... button.

E-mail Setup Step 5


Step 6

In the Internet E-mail Settings window that pops up, click the Outgoing Server tab, and enable the My outgoing server (SMTP) requires authentication option.

Then click the Use same settings as my incoming mail server option, and click the Advanced tab.

E-mail Setup Step 6


Step 7

In the Advanced tab, under the Server Port Numbers section, set the Incoming server (IMAP) field to "993" and the Outgoing server (SMTP) field to "465".

Then set both of the Use the following type of encrypted connection dropdown fields to "SSL", and click the OK button at the bottom.

E-mail Setup Step 7


Step 8

To be sure everything is working properly and the information you have entered is correct, click the Test Account Settings... button.

E-mail Setup Step 8


Step 9

Click the Close button.

Assuming the test completed successfully, click the Next button, then click the Finish button, and you're done!

If any errors occurred, be sure to verify that all of the information you entered was correct. If problems persist, create a new support ticket and we'll see if we can sort it out!

E-mail Setup Step 9


Step 10

To be sure all of your mail is synced to your new account, make sure to click the Send/Receive All Folders button in the Home ribbon.

E-mail Setup Step 10